Help: Admin Home

What would you like to do?

• View/Edit Organization Information (IT Super Admin only)

• Manage Service Areas (IT Super Admin only)

• Manage Programs (IT Admin and IT Super Admin only)

• Manage Users (IT Admin and IT Super Admin only)

• Manage Clients

• View Status and Activity of My Clients (IT Admin and Business Admin only)

• View Status and Activity of the Organization's Clients (Business Admin only)

• Manage Client Labels (IT Super Admin only)

• Manage Licenses (IT Super Admin only)

• Manage System Settings (Client ID Labels and Inactivity Timeout) (IT Super Admin only)

• Manage Assessment Settings (Interview Time Periods and JIFF® Goals, Services and Priorities) (IT Admin and IT Super Admin only)

• Submit a Technical Assistance Request

• View Aggregate Reports (Business Admin only)

• Export Customer Data

• Manage Profile

• Change Password

• Reset Another User's Password

• Get Help With Something Else

• Look up Terms in the Glossary

• Admin

• Aggregate Report

• Assessment Settings

• Business Administrator

• Caregiver

• Client

• Client ID

• Client Label

• Customer (Organization)

• Dashboard

• IT Administrator

• IT Super Administrator

• Left Navigation Bar

• License

• Organization (Customer)

• Password

• Profile

• Program

• Service Area

• System Settings

• Technical Assistance Request (TA Request)

• User

• User Role

Have a question about these topics? Ask FAS!

View/Edit Organization Information

NOTE: Only the IT Super Administrator can view/edit Organization information.

Organization information may be viewed and/or edited at the Organization - Edit Information page.

To access this page from the present page (Admin Home), click on Organization:

To access this page from anywhere, expand the Administration tab in the Left Navigation Bar and click on Organization:

NOTE: Depending on your User Role, your other options under the Administration tab may be different from those shown above.

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Manage Service Areas

NOTE: Only the IT Super Administrator can manage Service Areas.

Users are added and updated in the Users area, beginning on the Organization - Service Area Listing page.

To access this page from the present page (Admin Home), click on Service Areas:

To access this page from anywhere, expand the Administration tab in the Left Navigation Bar and click on Service Areas:

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Manage Programs

NOTE: Only IT Administrators and the IT Super Administrator can manage Programs.

Users are added and updated in the Users area, beginning on the Organization - Program Listing page.

To access this page from the present page (Admin Home), click on Users:

To access this page from anywhere, expand the Administration tab in the Left Navigation Bar and click on Programs:

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Manage Users

NOTE: Only IT Administrators and the IT Super Administrator can manage Users.

Users are added and updated in the Users area, beginning on the Users Listing page.

To access this page from the present page (Admin Home), click on Users:

To access this page from anywhere, expand the Administration tab in the Left Navigation Bar and click on Users:

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Manage Clients

Clients can be viewed, created and updated in the Clients area.  To access the links below, expand the Clients tab in the Left Navigation Bar.

The most expansive Client search capability is available at the Admin Client Search page.  NOTE:  Only Customer Administrators can access this page.  To access this page, click on Admin Search:

NOTE: Depending on your User Role, you may or may not have all the other options under Clients shown above.

Assessor -level search capability is available at Client Search, Client Search by Caregiver and Exact Client Search pages.  To access these pages, click on the Search Clients, Search by Caregiver and Exact Clients Search links respectively:

NOTE: Depending on your User Role, you may or may not have all the other options under Clients shown above.

To manage Clients already added to your My Clients page, click on My Clients:

NOTE: Depending on your User Role, you may or may not have all the other options under Clients shown above.

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View Status and Activity of My Clients

NOTE: Only IT Administrators and Business Administrators can view Client status and activity.

The My Dashboard page summarizes status and activity of one's own Clients.

To access this page from anywhere, expand the Dashboards tab in the Left Navigation Bar and click on My Dashboard:

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View Status and Activity of the Organization's Clients

NOTE: Only Business Administrators can view Client activity across the entire Organization.

The Supervisor Dashboard page summarizes status and activity of Clients across an Organization's Service Areas and Programs.

To access this page from anywhere, expand the Dashboards tab in the Left Navigation Bar and click on Supervisor Dashboard:

NOTE: If you are an IT Administrator, you will not see Supervisor Dashboard as an option under Dashboards, and if you are an IT Super Administrator, you will not have a Dashboards tab in the Left Navigation Bar at all.

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Manage Client Labels

NOTE: Only IT Super Administrators can manage Client Labels.

Labels and their value choices can be added and edited on the Client Label Maintenance page.

To access this page from the present page (Admin Home), click on Client Labels:

To access this page from anywhere, expand the Administration tab in the Left Navigation Bar and click on Client Labels:

Labels for Client IDs

Labels for Customer -provided Client IDs can be viewed, added and edited on the Organization - System Settings page.

To access this page from the present page (Admin Home), click on System Settings:

To access this page from anywhere, expand the Administration tab in the Left Navigation Bar and click on System Settings:

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Manage Licenses

NOTE: Only the IT Super Administrator can manage FAS licenses.

Licenses may be viewed, ordered or renewed on the Manage License page.

To access this page from the present page (Admin Home), click on License Information:

To access this page from anywhere, expand the Administration tab in the Left Navigation Bar and click on Licenses.

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Manage System Settings

NOTE: Only the IT Super Administrator can manage System Settings.

Client ID Labels can be viewed and edited at the Organization - System Settings page.  To access this page from the present page (Admin Home), click on System Settings:

To access the page from anywhere, expand the Administration tab in the Left Navigation Bar and click on System Settings:

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Manage Assessment Settings

NOTE: Only IT Administrators and the IT Super Administrator can manage Assessment Settings.

Interview time periods and JIFF® Goals, Services and Priorities can be managed at the Organization - Assessment Settings page.  To access this page from the present page (Admin Home), click on Assessment Settings:

To access this page from anywhere, expand the Administration tab in the Left Navigation Bar and click on Assessment Settings:

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Submit a Technical Assistance Request

To access the Technical Assistance Requests page, expand the Administration tab in the Left Navigation Bar and click on TA Requests:

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View Aggregate Reports

NOTE: Only Business Administrators can access aggregate reports.

To access aggregate reports, expand the Reports tab in the Left Navigation Bar and click on Aggregate Report:

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Export Customer Data

To access the Data Export page from the present page (Admin Home), click on Data Export:

To access the page from anywhere, expand the Administration tab in the Left Navigation Bar and click on Research Export:

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Manage Profile

To access the My Profile page, expand the My Profile tab in the Left Navigation Bar and click on the Edit Profile link beneath it:

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Change Password

To access the Change Password page, expand the Administration tab in the Left Navigation Bar and click on Change Password:

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Reset Another User's Password

NOTE: Only the IT Super Administrator or an IT Administrator can reset another User's password.

Passwords can be reset in the Users area, beginning at the Users Listing page.

To access this page from present page (Admin Home), click on Users:

To access this page from anywhere, expand the Administration tab in the Left Navigation Bar and click on Users:

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